TERMS & CONDITIONS
Terms and Conditions for Roadtrippers Events Limited
Last Updated: 10th November 2024
Welcome to the Roadtrippers Events website! These Terms and Conditions outline the rules and regulations for using our website, as well as the terms that apply to participation in our events, online community, and interactions across our digital platforms. By accessing this website and participating in our events or community, you accept these Terms and Conditions in full. If you disagree with any part of these Terms and Conditions, please do not use our website or participate in our events.
1. About Roadtrippers Events Limited
Roadtrippers Events Limited is a lesbian-centric events business dedicated to serving the needs of the lesbian community, while inclusively welcoming bi, trans, queer women, and non-binary individuals. We welcome all individuals who support lesbian, bi, and transgender women, provided they behave respectfully towards all community members, crew, and volunteers.
2. Community Conduct
We foster a respectful and welcoming environment. To maintain this standard:
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Respectful Behaviour: Any participant at our events, online community, or social media platforms must behave respectfully toward others, including all members, crew, and volunteers.
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Zero Tolerance for Discrimination and Bullying: Discrimination, harassment, or bullying of any kind will not be tolerated. Should such behaviour be witnessed or reported, the individual(s) involved will be asked to leave the event and/or be removed or blocked from our social media platforms and online community.
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Right to Exclusion: Roadtrippers Events Limited reserves the right to exclude or remove anyone from events or online spaces who fails to uphold these standards of respectful behaviour.
3. Limitation of Liability
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Roadtrippers Events Limited and its event organisers are not liable for any injury, accident, fatality, illness, loss, or damage to any person or property incurred during attendance at our events, travel to or from events, or any other involvement with Roadtrippers Events Limited. This includes incidents occurring due to suppliers, third-party acts, external factors, or any events beyond our control.
4. Drug Policy
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Zero-Drug Policy: Roadtrippers Events Limited enforces a strict zero-tolerance policy regarding illegal drugs and substances. Any individual found possessing, using, or distributing illegal drugs/substances at our events will be removed and reported to the police.
5. Refund and Cancellation Policy
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Non-Refundable Tickets: All tickets, passes, bookings, and wristbands for Roadtrippers Events are non-refundable. If a ticket holder can no longer attend, they may resell their ticket/pass/wristband.
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Resale Requirements: Tickets, passes, or bookings may only be resold to an appropriate audience member, with notification provided to Roadtrippers Events Limited, including the new holder’s contact information. Please inform us via email at info@roadtrippersevents.co.uk.
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Event Rescheduling and Cancellations: If an event is cancelled or postponed due to circumstances beyond our control (e.g., COVID-19, acts of God), Roadtrippers Events Limited will reschedule the event where possible, and bookings will automatically transfer to the new date. If no rescheduled date is provided, refunds will be issued. In cases where attendees do not wish to transfer to a new date, they may request a refund within 30 days of the cancellation notice by contacting us at info@roadtrippersevents.co.uk. All refunds are subject to a £10 administration fee, and any original card/booking fees will not be refunded.
6. Events and Holidays Abroad
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Booking Your Own Flights: If you are required to book your own flights for an event or holiday, please be advised that Roadtrippers Events Limited does not provide financial protection for flight reservations. Any issues related to your flight, including delays, cancellations, or the airline entering administration, fall under the airline’s Terms & Conditions, and Roadtrippers Events Limited accepts no financial responsibility in these circumstances.
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Eligibility for Travel:
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It is the sole responsibility of each guest to ensure they possess all necessary travel documents, including a valid passport and any required travel visas. Generally, visas are not required for travellers from the EU, USA, Canada, and Australia; however, if you are uncertain, please verify with the relevant embassy.
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Passport applications and renewals can take several weeks and are subject to processing times at local passport offices. Roadtrippers Events Limited cannot be held responsible for trip cancellations due to delays in passport issuance, so please ensure that any applications are submitted with sufficient time before departure.
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Your passport must be valid for at least six months beyond your planned return date.
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Adequate Insurance Protection: Each traveller is required to obtain and maintain a valid travel insurance policy covering the entire event or holiday duration. This insurance should protect against unforeseen events, including illness, bereavement, trip interruptions, flight delays, or baggage loss. A copy of your insurance certificate must be submitted to the organizer (info@roadtrippersevents.co.uk) no later than 14 days prior to the event/holiday start date.
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Disabled Travelers and Passengers with Reduced Mobility: If you have a medical or mobility issue that may affect your holiday experience, please inform us before confirming your booking. Failure to disclose relevant information about any special requirements may affect your experience as a result. We, along with our suppliers, may require a doctor’s certificate or additional documentation related to your condition or fitness. When booking overseas accommodation, transport, and other services, please verify their suitability with respect to your specific needs, as many destinations may not be equipped to accommodate all requirements. For wheelchair users or those with reduced mobility, we recommend contacting us prior to booking. This enables us to coordinate with suppliers, hotels and local travel operators to confirm assistance availability before your reservation is finalised.
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Your Responsibility: While we strive to provide all guests with an enjoyable and hassle-free experience, each guest is responsible for their behaviour and the impact it may have on others. Should we or an authority figure find your behaviour disruptive to other guests, our staff, or our suppliers, your travel arrangements may be terminated, and you may be asked to vacate the accommodation. In such cases, no compensation, refunds, or expense coverage will be provided. Please also note that Roadtrippers Events Limited is not responsible for the behaviour of other guests in your accommodation or the withdrawal of services or facilities due to others’ actions.
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Activities During Your Holiday: Roadtrippers Events Limited does not assume liability for any injuries sustained by guests participating in any activities during our events/holidays. Participation in any activities is at your own risk.
7. Privacy Policy
For details regarding the collection, usage, and protection of your personal data, please refer to our Privacy Policy. By using this website and participating in our events or online community, you agree to the terms outlined in the Privacy Policy.
8. Modifications to Terms and Conditions
Roadtrippers Events Limited reserves the right to revise or update these Terms and Conditions at any time. Changes will take immediate effect upon posting on this page, and it is your responsibility to review this page regularly to stay informed of any updates.
9. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
By accessing our website, online community, interactions across our digital platforms, or by attending any event hosted by Roadtrippers Events Limited, you agree to abide by these Terms and Conditions.